We want to encourage creativity, confidence and innovation in your business

And the best way to achieve this?

By providing you with a tailor made programme that meets your needs and the needs of your business.

Our new fully funded programme, in partnership with the North of Tyne Combined Authority, can give you the skills to re-invigorate your business, innovate with confidence and motivate you to plan a new pathway for your business. With no formal programme to follow – we can tailor sessions to suit your needs.

Registration is easy, and you can join at any stage of our schedule.

Session Overview
Your sales toolbox Understand the sales journey, build your confidence and convert your sales with a toolbox of techniques.
Lead by Example – Management development Move from manager to leader through understanding different styles and techniques .
Brand & Deliver Get to grips with the magic of marketing and understand its value for your business. Learn how to build a strategy & implement a plan to support your ambition.
Process Improvement Learn how to spot opportunities that could help your bottom line costs. Practical tips and techniques and understand continuous improvement tools and techniques.
Find your customers – customer research and profiling Discover where your customers are through research and profiling techniques and then create the right message at the right time to make a difference to your sales strategy.
Change for the better – change management Understand what change means – to you, your business and your customers. Get to grips with techniques and tools available to help you.
What to do with risk – Understand the Unexpected You’ll learn how to identify and plan for the unexpected. Develop a robust plan and we’ll show you how to build your risk resilience.
Pitching to perfection Understand the value of the verbal business card and create a great first impression and how to work without waffle.
How to make your money work – budget management Learn how to use budget to improve your business performance. Budget prep, variances, financial planning and management. Make your budget work for you.
Bringing a smile to your Customer Experience We all say we are happy to help – but how does it make a difference to your bottom line. Understand your customer’s journey and how you can really help.

But our programme isn’t just about attending sessions

We’ve also developed wraparound support through tutor-facilitated peer to peer sessions to give you the confidence to move your business forward.

Open to any business owner – or designated individuals – that live and work across Northumberland, North Tyneside and Newcastle Upon Tyne

To find out more about the programme, just click below, give us a few details and one of our skills team will get in touch.

Go to the enquiry form

Delivered in partnership with:  


Register your business as an NBSL provider and stay up to date with the latest funding information.

If you provide business support services like marketing, business planning, human resources or financial planning find out how you could register with us to offer a grant of up to £3200 to your clients for work that you do for them.

Find out more

Our Programmes

From start up to growth.

Our unique support programmes can provide help no matter what stage your business is at.