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Business Bullets
- Operations
The impact of process improvement on customer service
Following processes help stabilise our professional well-being – it provides purpose, structure and a useful tool to measure individual and business effectiveness.
Enterprising ideas - Starting your own business
Whatever the motivation that brings the dream of self-employment into reality, we’ve developed 10 top tips to get you thinking about your way forward.
Could Your Business be Franchised?
Many SME owners get to the point in the development of their business where they start to consider their various growth options. Could franchising be an option for you?
Six Management 'Must-Haves' for 2018
In today’s constantly changing and uncertain times, equipping your managers with the critical skills they need to drive growth has never been more important. Unfortunately, management and leadership has been a long-time blind spot in the UK skills agenda, with 71% of firms failing to offer training to first-time managers, instead leaving them to sink or swim in leadership roles that require an entirely different set of skills to the ones that they were promoted for.
From “Owner-Managed Business” to “Professionally Managed Business”
Ross Golightly, Managing Director of Sphera Consulting, shares some insights on how to grow your business to the next level.
