Longmere Consultants, based in Berwick Upon Tweed, was incorporated 12 years ago as a support service to litigation companies and insurance bodies. They provide a full legal support service, from Pre sue reports, surveillance to serving legal documents on a national & international basis.

Business Need

With 23 Associates throughout the UK and 52 on a worldwide basis the business needed to standardise the certification of service of legal documents to improve efficiency. A full translation service was also needed for the business website.

Solution

The grant funding from the North East Business Support Fund assisted the upgrade of the website with an online portal for Associates to complete the certificates / statements of service. A full translation service was built into the website to enable international clients to instruct services. The website development work was completed by Ice Wave and Visual Punch.

Impact

John Moses Director at Longmere described how the business has benefited "We have now standardised our statements of service, which has mainly assisted our international associates. We have seen reduced time and costs as well as assisting our international clients to instruct us using the translation system. The funding process is straight forward and easy to submit. I would have no hesitation in referring the process."

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